THE FINE
PRINT.
Written to be read, not skimmed past. Last updated August 18, 2026. Placeholder policies, have counsel review before launch.
1. WHO WE ARE
Byte'm LLC ("Byte'm", "we", "us"), New York, NY 10013. These terms govern your use of bytemfood.com and any purchase made through it. Placing an order means you accept them.
2. ORDERS & PRICING
All prices are in US dollars and can change without notice, but never after you have placed an order. We may cancel or limit orders at our discretion (for example, suspected resale or fraud) with a full refund. Promotional codes are one per order, first orders only where stated, and cannot be applied retroactively.
3. SUBSCRIPTIONS
Subscriptions are available on 6-pack products only. You are charged three days before each box ships, at the discount tier your streak has reached. You can skip a delivery, swap flavors, change your cadence, or cancel at any time from your account or any subscription email, changes take effect on any box that has not yet been charged. Canceling ends future charges; it does not refund boxes already shipped.
4. FOOD PRODUCT DISCLAIMER
Our brownies are produced in a facility that processes peanuts and tree nuts, and all packs contain wheat, dairy, eggs and soy. Ingredient panels on the site and pouch control. Consume within stated shelf life. Nothing on this site is dietary or medical advice.
5. INTELLECTUAL PROPERTY
The Byte'm name, logo, packaging and site content are our property or licensed to us. Do not reuse them commercially without written permission. Tag us all you want, by tagging @bytembrownie you grant us a non-exclusive license to reshare that content with credit.
6. LIMITATION OF LIABILITY
To the fullest extent the law allows, our liability for any claim related to an order is limited to the amount you paid for that order. Nothing here limits liability that cannot be limited by law.
7. GOVERNING LAW & CHANGES
These terms are governed by New York law. We may update them; the date above changes when we do, and continued use of the site means you accept the update. Material changes to subscription terms are emailed before they apply.
1. WHAT WE COLLECT
What you give us: name, email, phone (if you opt into texts), shipping address, and order history. What our tools collect: device type, pages visited, and how you found us, via cookies and similar tech. Payments are processed by our payment provider, we never see or store full card numbers.
2. HOW WE USE IT
To fulfill and ship orders, run your subscription and Byte Club account, answer support emails, and, only if you opted in, send marketing email and SMS. We use aggregate analytics to improve the site. We do not sell your personal information.
3. EMAIL & SMS
Marketing email and texts are opt-in. Every email has an unsubscribe link; reply STOP to any text to opt out. Message frequency varies and message/data rates may apply. Transactional messages (order and shipping confirmations) are sent regardless, because you need them.
4. SHARING
We share data only with the vendors who make the store run: payment processing, shipping carriers, email/SMS platforms, and analytics. Each is bound to use it solely to provide their service. We disclose data if the law requires it.
5. COOKIES
We use necessary cookies (cart, login) and optional analytics/marketing cookies. Your browser can block or clear cookies; the cart needs its cookie to function.
6. YOUR RIGHTS
You can request a copy of the data we hold about you, correct it, or ask us to delete it, email hello@bytemfood.com from the address on your account and we will act within 30 days. Residents of states with privacy statutes (including CA, CO, VA, CT) have the additional rights those laws provide.
7. KIDS
The site is not directed at children under 13 and we do not knowingly collect their data. If you are a kid reading this, go ahead and ask an adult for'm.
1. THE BYTE'M PROMISE
If your first order does not live up to the hype, email hello@bytemfood.com within 14 days of delivery with your order number and we will make it right, a replacement, a credit, or a refund of the purchase price, our call after hearing yours. One make-good per household, first orders only.
2. FOOD RETURNS
Because these are food products, we do not accept physical returns. Do not mail us brownies. Refunds and replacements are handled entirely by email.
3. DAMAGED OR MISSING BOXES
Arrived damaged, or not at all? Email us within 7 days of the delivery date (or expected date) with your order number. We will work with you and plan to reship or refund. A photo helps us fix packaging but is not required for the first claim.
4. SUBSCRIPTION REFUNDS
Skipping or canceling stops future charges immediately but does not refund a box that has already been charged and shipped. If a subscription box charged before you meant it to, email us within 48 hours of the charge and, if it has not shipped, we will reverse it.
5. MERCH
Unworn, unwashed merch can be returned within 30 days for a refund; you cover return shipping unless the item arrived wrong or defective. Sticker packs are final sale.
6. HOW REFUNDS ARRIVE
Refunds go back to the original payment method within 5–10 business days of approval, depending on your bank. Store credit, when chosen, lands instantly.
Questions about any of this? Email hello@bytemfood.com, a human replies within one business day.