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Orders leave our New York facility in 2–4 business days. You get tracking the moment the label prints. Subscriptions ship on your schedule, and you get a heads-up email three days before each box.

Every order over $30, and every subscription box no matter the size. Under $30, shipping is calculated at checkout by weight and distance.

Brownies are sturdier than chocolate bars, there is no coating to melt. In peak summer we add a thermal liner to boxes headed somewhere hot. If a box ever arrives in rough shape, contact us and we will make it right.

Not yet. US addresses including Alaska, Hawaii and PO boxes. International is on the list, join Byte Club and you will hear first.

Nine months, shelf stable, unopened. No refrigeration. Once a pouch is open, reseal it and they hold about two weeks, in theory. No pouch has survived that long in testing.

No oven, no effort. Ready out of the pouch. Ten seconds in the microwave if you want the fudge to run, we strongly recommend the ten seconds.

Chocolate chips first on the panel, real butter, real vanilla, a low flour ratio. Classic kitchen ingredients, no preservatives you cannot pronounce.

Made in a facility that processes peanuts and tree nuts. All packs contain wheat, dairy, eggs and soy. Full ingredient panels are on every product page and every pouch.

10% off your first box, 12% off in month two, 15% from month three on, locked for as long as you stay subscribed. Skipping a month keeps your streak. Canceling resets it.

Everything is managed online from the link in any subscription email, skip a box, swap flavors, change your cadence, or cancel anytime.

Subscriptions are 6-packs only: the Sampler, Classic, Cookies'n Cream or S'mores. 3-packs and the Mini Sampler are one-time purchases.

Three days before each box ships, the same day you get the heads-up email, so there is always time to skip or swap first.

The Byte'm promise: if your first order does not live up to the hype, email jack@bytemfood.com and we will make it right.

Email jack@bytemfood.com with your order number and our team will sort it out right away.

Our free membership: points on every pack (1 per dollar), member-only flavor drops, a vote on what we bake next, and a welcome discount when you join with your email.

Never. 250 points redeems for a 3-pack, 750 for a Sampler. Stack'm as slow as you like.